Returns & Exchanges

At Lakinza K-beauty, your satisfaction is our priority, which is why we offer a 30-day return window for unopened and unused skincare products. We strive to ensure every part of your K-beauty journey is seamless, including our straightforward exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the products are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.

• 3.
  Ship It Back

  Attach the provided return label or use your preferred carrier to send the items back to our designated fulfillment center.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.